Last Updated: October 2023

Welcome to Forplay Shop at costumescreepy.com! We specialize in providing spooktacular costumes and accessories for your monstrous transformations and seductive soirées. These Terms and Conditions govern your use of our website and purchases made through us. Please read them carefully before placing an order.

By accessing our website and making a purchase, you agree to be bound by these Terms and Conditions. If you disagree with any part, please refrain from using our website.

1. Website Usage and Account Registration

Eligibility

You must be at least 18 years old to purchase from our website. By placing an order, you confirm that you are of legal age to form a binding contract.

Account Information

When creating an account, you agree to provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

2. Products and Services

Product Descriptions

We offer a variety of costumes and accessories including but not limited to:

  • Adult Costumes (Skeleton, Vampire, Art the Clown, Evil Clown)
  • Children’s Costumes (Baby, Boy’s, Girl’s, Kid’s Vampire and Skeleton)
  • Maternity Costumes
  • Sexy Costumes (Men’s, Plus Size, Women’s)
  • Scary Clown Accessories, Makeup, and Masks

We strive to accurately display our products, including colors and details. However, actual colors may vary slightly due to monitor settings.

Hygiene-Sensitive Products

The following items are considered final sale due to their intimate nature and hygiene sensitivity:

  • Scary Clown Makeup
  • Scary Clown Accessories
  • Scary Clown Masks

These items cannot be returned or exchanged unless defective or incorrect upon delivery.

Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

3. Orders and Payment

Order Process

Placing an item in your cart does not reserve it. Orders are only confirmed once payment is processed and you receive an order confirmation email.

Pricing

All prices are in US Dollars. We reserve the right to adjust prices at any time without notice, though changes will not affect confirmed orders.

Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

By providing payment information, you represent that you are authorized to use the payment method.

Order Processing

Orders are processed within 1-2 business days after payment confirmation. You will receive a tracking email once your order ships.

4. Shipping and Delivery

Shipping Methods

We offer two shipping options:

  • Standard Shipping: Shipped via DHL or FedEx. Delivery within 10-15 business days after shipment. Shipping fee: $12.95.
  • Free Shipping: Available for orders over $50, shipped via EMS. Delivery within 15-25 business days after shipment.

Shipping Areas

We ship globally, excluding Asia and some remote areas due to logistical constraints. Delivery times may vary based on location and customs processing.

Delivery Issues

You are responsible for providing accurate shipping information. We are not liable for delays caused by customs, weather, or other unforeseen circumstances.

5. Returns and Exchanges

Eligibility

We accept returns and exchanges for unworn, unaltered, and unwashed costumes in their original packaging with all tags attached. Returns must be initiated within 15 days of receiving your item.

Process

To initiate a return or exchange:

  1. Email our support team at [email protected] within 15 days of delivery
  2. Use the subject line “Return/Exchange Request” and include your order number, full name, and reason for return
  3. Wait for a Return Merchandise Authorization (RMA) number and instructions
  4. Ship the item(s) back using a trackable method

Return Shipping Costs

Original shipping fees are non-refundable. Customers are responsible for return shipping costs unless the return is due to our error (wrong or defective item).

Refunds

Refunds are processed within 5-7 business days after we receive and inspect returned items. Refunds are issued to the original payment method.

Exchanges

Exchanges are subject to availability. Standard shipping charges apply for the new shipment.

6. Intellectual Property

All content on this website, including images, text, logos, and designs, is the property of Forplay Shop and protected by intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.

7. User Conduct and Responsibilities

When using our website, you agree to:

  • Provide accurate and complete information
  • Not use the website for any illegal or unauthorized purpose
  • Not attempt to gain unauthorized access to any part of the website
  • Not interfere with the website’s security or functionality
  • Comply with all applicable laws and regulations

8. Limitation of Liability

Forplay Shop shall not be liable for any indirect, incidental, special, or consequential damages resulting from:

  • Your use or inability to use our website
  • Any products purchased through our website
  • Unauthorized access to or alteration of your transmissions or data
  • Statements or conduct of any third party on our website

Our total liability for any claim related to your use of the website or products shall not exceed the amount you paid for the product(s) in question.

9. Privacy

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes constitutes acceptance of the modified terms.

11. Governing Law

These Terms and Conditions are governed by the laws of the United States and the state of Colorado. Any disputes shall be resolved in the courts located in Arvada, Colorado.

Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Email: [email protected]

Address: 5378 Allison Street, Arvada, US 80002